Privacy Policy

Last updated: 30 April 2026

This policy explains how Socialground Company Limited (“Socialground”, “we”, “our”, “us”) handles personal information across our website and the products and services we operate.

Information we collect

We collect only what is necessary to provide and improve our services:

Account information you provide directly, such as name and email address.
Communications you send us, such as support requests.
Standard technical data such as IP address, device type, and pages visited, used for security and analytics.

How we use information

To operate, maintain, and improve our products and services.
To respond to enquiries and provide customer support.
To detect, prevent, and address fraud, abuse, or technical issues.
To comply with applicable legal obligations.

Sharing

We do not sell personal information. We share information only with service providers who help us operate our products (for example, hosting, payment processing, and email delivery), and only as required by law.

Data retention

We retain personal information for as long as necessary to provide our services and to meet legal, accounting, or reporting obligations.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at the address below. We will respond within a reasonable timeframe.

Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of this page reflects the most recent version.

Contact

Questions or requests regarding this policy can be sent to info@socialground.co.